Start with the essentials and grow into the full ISO 17025 quality system. Every plan is the same LIMS, with unlimited samples and free updates.
Billed annually · per user / month · USD
Local currency (OMR, AED, SAR, INR) and per-sample pricing available. Special volume discounts available for 25+ users only.
| Capability | Essentials | Advanced | Professional | Enterprise |
|---|---|---|---|---|
| Core workflow | ||||
| Sample registration & chain-of-custody | ✓ | ✓ | ✓ | ✓ |
| Bulk registration & barcoding | — | ✓ | ✓ | ✓ |
| Worksheets & formula library | — | ✓ | ✓ | ✓ |
| Samples per month | Unlimited | Unlimited | Unlimited | Unlimited |
| Quality & compliance | ||||
| Enforced four-eyes review | — | — | ✓ | ✓ |
| 21 CFR Part 11 signed reports | — | — | ✓ | ✓ |
| NCR / CAPA & risk register | — | — | ✓ | ✓ |
| QC trends & control charts | — | — | ✓ | ✓ |
| Audits, competency & management review | — | — | ✓ | ✓ |
| Controlled documents & method standards | — | ✓ | ✓ | ✓ |
| Commercial & assets | ||||
| Quotations & invoicing | — | ✓ | ✓ | ✓ |
| Payments, A/R & financial reports | — | — | ✓ | ✓ |
| Equipment, calibration & inventory | — | ✓ | ✓ | ✓ |
| Procurement, vendors & POs | — | — | ✓ | ✓ |
| Platform & security | ||||
| Sites / locations | Single | Single | Multi-site | Multi-site |
| Role-based access control | Standard | Standard | Custom roles | Custom roles |
| Multi-branch data isolation | — | — | ✓ | ✓ |
| Client portal | — | — | ✓ | ✓ |
| Deployment | Cloud | Cloud | Cloud / private | Air-gap / on-prem |
| SSO / SAML & SCIM | — | — | — | Roadmap |
| Compliance evidence & readiness pack | — | — | — | ✓ |
| API access | — | — | Read API | Full API |
| Uptime SLA | 99.5% | 99.5% | 99.9% | 99.9% + DR |
| Onboarding & support | ||||
| Onboarding & data migration | Self-serve | Guided | White-glove | White-glove |
| Support | Priority | Dedicated CSM | Dedicated CSM | |
| Validation (IQ/OQ/PQ) support | — | — | Add-on | ✓ |
Encryption at rest, an append-only audit trail and server-side access control ship with every LabValence plan — not just Enterprise.
Per active user, per month, billed annually. Samples are unlimited on every plan — you're never penalised for a busy month. For high-volume, low-headcount labs we also offer per-sample pricing; ask sales for a model.
Yes. LabValence is configuration-first, so modules switch on and off without re-implementation. Upgrade, downgrade or add modules at any time; changes are prorated to your annual term.
Professional. It includes the enforced four-eyes review, signed reports, controlled documents, NCR/CAPA, QC trends, audits and management review that map directly to the standard's clauses. Most labs reach accreditation-readiness in around 90 days.
Yes. Encryption at rest, the append-only audit trail and server-side role-based access control are part of the platform on every plan. The Enterprise plan adds SSO/SCIM, the SOC 1/2 & ISO 27001 evidence package, and air-gapped deployment for sovereign and defence environments.
Yes, on the Enterprise plan. LabValence runs in our cloud, your private VPC, or fully air-gapped on your own infrastructure with local or Google Drive storage — suited to sovereign, defence and regulated environments.
Professional and Enterprise include white-glove onboarding: we migrate your existing samples, clients, test catalog and master data, configure your report templates, and train your team. Most labs go live in a few weeks.
Essentials, Advanced and Professional offer a 14-day free trial with sample data. For Enterprise we run a tailored proof-of-concept against your real workflow during the demo process.
Tell us your sample volume, headcount and accreditation goals. We'll recommend a plan and give you a precise quote — usually within a day.