The quality suite that keeps an accredited lab audit-ready every day — NCR/CAPA, QC control charts, document control, audits, competency, risk, proficiency testing and a live clause-by-clause compliance cockpit, all fed automatically from the lab's daily work.
Every nonconformance, QC point, document and audit finding rolls up into one live, clause-by-clause view of your ISO 17025 system — nothing kept in a separate spreadsheet.
| NCR | Source | Severity | Status |
|---|---|---|---|
| NCR-0231 | Environmental log | High | Investigation |
| NCR-0229 | Client complaint | Medium | CAPA open |
| NCR-0224 | Internal audit | Low | Closed |
| Document | Type | Status |
|---|---|---|
| SOP-CH-014 | SOP | Active |
| QM-01 | Manual | Active |
| SOP-MB-007 | SOP | In review |
| Clause | Satisfied by | Status |
|---|---|---|
| §6.3 | Environmental log | Implemented |
| §7.10 | NCR / CAPA | Implemented |
| §8.3 | Documents | Implemented |
| §8.8 | Audits | Implemented |
The closed loop accreditation depends on — every nonconformance, finding and risk tracked from raised to demonstrably resolved.
Raise a nonconformance with source and severity, then drive Investigation → Corrective Actions → Closure — with some events raising an NCR automatically.
Schedule audits, record findings as conforming, minor, major or observation, and generate a 90-day management-review pack from the results.
Score risks on a likelihood × impact heatmap and move each one open → mitigated, accepted or closed, with the rationale kept on record.
Standing inputs — audits, NCRs, QC, PT, complaints — assembled for review, with every action item tracked through to closure.
| Clause | Finding | Grade |
|---|---|---|
| §7.5 | Technical records complete | Conforming |
| §6.4 | Calibration overdue | Minor NC |
| §7.7 | QC within limits | Observation |
QC that watches every batch and every trend, and external checks that keep the whole lab honest against its peers.
Blanks, duplicates, spikes, LCS and CRMs checked expected-versus-observed, each one passing or failing against its acceptance criteria before results are released.
Control charts with ±2σ and ±3σ limits and Nelson-rule detection, flagging drift and trends long before a single result drifts out of spec.
A PT calendar with z-scores and En numbers per round, scored satisfactory, questionable or unsatisfactory and rolled into management review.
Rejection and retest rates by analyst, method and test — turning day-to-day review into a measurable quality signal.
The evidence an assessor asks for — controlled procedures, proven people and validated methods — kept current and export-ready.
Versioned SOPs and quality records moving draft → review → approved → active, with read receipts proving staff have seen the current revision.
A live check that every reportable parameter is backed by a controlled, in-date procedure — with any gaps surfaced before an assessor finds them.
Staff × test-category authorisations tracked as authorised, competent or in training — exportable to PDF for a GAC assessment.
LOD, LOQ, precision, accuracy, recovery and linearity captured per method, with measurement uncertainty (result ± U) and guard-banded ISO 17025 decision rules — pass, conditional or fail.
Results four-eyes reviewed before any certificate is issued.
Surprises at the assessment — clause coverage is live, not reconstructed.
Less time preparing for an accreditation assessment.
Fewer repeat tests — more results right the first time.
Figures are illustrative of gains labs typically target when nonconformance, QC, documents and audits are unified on one system that feeds a live ISO 17025 cockpit; actual results vary by lab, scope and starting point.
Yes. The cockpit is derived from the other modules — NCR/CAPA, QC, documents, audits, competency and the environmental log — so each clause shows implemented, partial or missing from live data, not from a spreadsheet someone maintains by hand before an assessment.
Yes. When an event breaches its limit — an out-of-limit environment reading, for example — the system creates a high-severity nonconformance automatically, so it can never be quietly overlooked and drives the normal Investigation → Corrective Actions → Closure workflow.
Yes. Proficiency testing tracks z-scores and En numbers per round with a satisfactory / questionable / unsatisfactory verdict, and method validation captures LOD, LOQ, precision, accuracy, recovery and linearity alongside measurement uncertainty (result ± U) and guard-banded ISO 17025 decision rules.
The quality suite runs on the same spine as the testing workflow, so QC, NCRs and reviews are fed straight from the bench — no re-keying, one audit trail. It is one of several modules on the platform. See all modules ›
Document control begins on Advanced; the complete ISO 17025 quality suite is included with Professional.
Book a 30-minute demo and we'll open your ISO 17025 cockpit — clause by clause — and show the NCR, QC, document and audit trails that keep it filled in automatically.